The Real AI Moat? Customer Support
The hardest challenge facing AI startups as they scale isn’t technical, it’s technical support.
Stop with the AI Slop, Part 2
What happens when AI slop finds its way into emails and text messages you send your coworkers, clients and friends?
What is a Forward-Deployed Engineer (and Why Should You Care)?
Forward-deployed engineers are nothing new (I built a team of FDEs in 2009). But they can be a game-changer.
How AI Helped Me Prioritize the Important-But-Not-Urgent
Here’s how I use AI to finish the important-but-not-urgent tasks that my executive coach couldn’t solve.
The Return of Solution Selling
The rise of AI is upending B2B sales. If you’re a founder or sales rep, here’s what you need to know.
Stop with the AI Slop
Many of us have quickly accepted that AI can do things better/faster/cheaper than we can. But is that actually true?
Why Building with AI is Like Mowing Lawns
What can mowing lawns teach you about how to build a successful AI startup?
Go Touch Grass
Here are some of the ways that I slow things down and take a break from the dopamine rush of AI.
Is Agentic Programming Addictive?
There’s a worrying dynamic occurring with AI power users: many early adopters of AI (and agents, in particular), are seemingly getting addicted to it.
AI Price Drops Are Coming
Right now, AI companies around the world are capturing unprecedented revenue. But it won’t last forever.
Stop, Collaborate and Listen
There are moments in time when it’s important as a founder to stop and pay attention to what’s happening around you. This is one of those moments.
When Distractions are Everywhere, Focus Wins
The rate of advancements resulting from AI is nothing short of astonishing. But for founders, it can be a major distraction.
5 Easy Ways to Use AI
Here are 5 easy ways you can use AI today (without having to be an expert prompt engineer).
AI Won’t Actually Change Everything
The current gap between the tech world’s obsession-of-the-moment and the rest of the world seems more like a chasm.
If You’re Not Prototyping with AI, You’re Going Too Slow
If you’re a founder in 2025, you need to learn about vibe coding. Here’s why.
DeepSeek was Inevitable
The emergence of DeepSeek R1 has shaken the tech industry to its core. But in hindsight, it was inevitable.
The Changing Startup Landscape According to Video Games
Believe it or not, the contemporary evolution of startups in many ways mirrors the evolution of video games. Here are 3 lessons founders should take from the history of video games.
"What if Google Builds It?" is No Longer a Bullshit Question
In a world of generative AI and LLMs, “What if Google builds it?” is no longer a bullshit question for investors to ask founders.
Canadian Founders Need to Go to SF. Now.
Right now is a unique moment in time for both San Francisco and tech in general. And it’s one that likely won’t last long.